App Alert: PIX11 News gets a new look

Monica Morales has been at PIX11 since 2009. She’s been a reporter for PIX11’s morning and evening newscasts, and now leads the Monica Makes It Happen franchise.

The Monica Makes It Happen series exposed major problems inside the New York City Housing Authority. Her reports have been recognized by Gov. Andrew Cuomo and are credited for restoring heat to 55 buildings across the city and getting dozens of homes repairs.

In 2016, she won a Best Live Reporter Emmy for her coverage on the PIX11 Morning News and was part of the team that won for Best Breaking News, being the first reporter on scene of a massive fire in New Brunswick. She exclusively interviewed the Fire Chief live, plus residents who feared they may lose their homes.

She earned an Edward R. Murrow Award for her investigative reporting and a national breaking news Emmy.

She has been nominated multiple times for her specialty reporting, enterprise reporting, and continuing coverage.

She interviewed former Police Chief Bernard Kerik exclusively before he went to jail, and pressured Mayor Bill de Blasio for answers, from Snowgate to crime stats.

Before joining PIX11, she was a general assignment reporter at WNBC in New York, WFXT in Boston, and WTVJ in Miami.

She was one of the few reporters live during the raids on Elian Gonzalez’s home and reported from Ground Zero during the attacks of Sept. 11, 2001.

Morales is very active in the community. She has hosted the Hispanic Day Parade, and has won the Triscort Award for her Catholic faith and reporting, and has received multiple awards and recognition from the New York Foundation for Senior Citizens to Casita Maria.

She now has her own segment on PIX11 News called “Monica Is Making It Happen.”

No story is too small, no problem is too large.

Some of her stories include helping a 10-year-old Hurricane Katrina survivor get a new home, helping a girls’ track team in Newark get new shoes to compete, and exposing deplorable living conditions inside a veteran’s home and helping fix the problem.

Morales is half Bolivian and Norwegian. She is married with two children and currently lives in New York City.

If you have a story, email

Recent Articles
  • Follow-Up Friday: Thanksgiving cheer in Harlem, a need for repairs in Bed-Stuy and a Brooklyn mother of 3 finishes college

    It was a happy Thanksgiving for the families at the East River Houses in East Harlem. But for so many thousands of others, they still don’t have gas service. PIX11 visited the East River Houses with city Comptroller Scott Stringer, where families told PIX11 they haven’t had gas service since April. Lisette Rios was in tears because she wouldn’t be able to cook for Thanksgiving. Wednesday, the gas was restored just in time to make the turkey. “We have gas […]

  • Harlem seniors get Thanksgiving dinner and love, plus hugs from bikers

    HARLEM, Manhattan — This Thanksgiving in Harlem, was the seventh annual Thanksgiving Day Feast of Gratitude for the Seniors run by an organization called Sistas Fulfilling Dreams. The group was founded by five dynamic women from Harlem. They cooked turkey and all the trimmings and served it up with lots of love for 150 seniors at the Antlers Senior Houses on Fredrick Douglas Boulevard. “Some of their children have passed on,” Loraine Emerson of Sistas Fulfilling Dreams said. “Some never […]

  • Civil rights mural in Queens restored

    ASTORIA, Queens — A group of volunteers returned a civil rights mural to its former glory in Astoria. PIX11 News caught up with those involved to show what it means to the community.

  • No gas in brooklyn building could ruin Thanksgiving dinner for families

    GRAVESEND, Brooklyn — Cooking Thanksgiving dinner on a hot plate is not possible, says Margie Simmons. Simmons lives at the Marlboro houses in Gravesend. Simmons says since October 16, her building hasn’t had gas service. Simmons says Thanksgiving is going to be a bust this year and a turkey giveaway recently got her really angry. “How are you going to give us a free turkey? Do you want me to put a lighter out and melt it and say cook […]

  • Sunset Park building has no gas service, residents say they can’t cook for thanksgiving

    SUNSET PARK, Brooklyn — It’s just days away from Thanksgiving and over fifty families in Brooklyn are speaking out and putting their landlord on notice with the help of city, state leaders, and community groups. They want their gas service for cooking back. Eulogia Castillo, who lives at 545 46th Street in Sunset Park, said her building hasn’t had gas service for two months. Senator Zellnor Myrie and city leaders Monday morning held a news conference. PIX11 visited Monday afternoon. […]

  • Follow-up Friday: An NJ teen gets a wheelchair and Bronx residents get an elevator back

    PIX11’s Monica Morales checks in on some elevators in the Bronx and the mother of a New Jersey boy in need of a wheelchair in this week’s “Follow-Up Friday.”

  • Bronx residents feel stuck inside because of elevator service issues

    Residents of a Bronx building with 20 floors say there have been elevator problems for five days. They said both elevators in the building were out of service from Saturday through Wednesday and that there was no explanation or communication from building management. Residents who live on the top floors and tenants with trouble walking feel stuck because of the problems. PIX11’s Monica Morales has details in the video above. If you have a story, reach out to Monica Morales […]

  • Married 63 years, Brooklyn couple needs repairs in NYCHA apartment

    BED-STUY, Brooklyn — David Cruz fights back the tears telling us about his parents and say he needs PIX11’s help. Cruz took us to his parents apartment at the Tompkins houses in bed sty. Maria Cruz is 82 and Jesus Cruz is 85. They have been Married for 63 years. Anthony Cruz says he worried his parents bathroom, parts of the ceiling he says has fallen on his head. “I call and they never come. I need my house fixed […]

  • Bronx building has had heat, hot water, gas issues for eight months

    SOUNDVIEW, the Bronx — Some Bronx residents say they’ve been without heat, hot water and gas for eight months. Now, nearly a week before Thanksgiving, their desperation has turned into anger. “I’m miserable,” Sack Wern Houses tenant Mercedes Lang said. “No heat, no hot water, no nothing. Put the doggone heat on.” Katrina Hudson said that despite the frustration, she refuses to give up on her holiday spirit. “I’m going to my sisters to cook, so it’s not a jolly […]

  • ‘Cesspool of Dysfunctionality’: A tale of two temperatures in a NYCHA development

    FORT GREENE, Brooklyn — Seniors at the Walt Whitman houses say apartments are either too hot or too cold. The Walt Whitman houses 15 buildings and 1600 apartments. Brooklyn Borough President Eric Adams visited families with PIX11 exclusively Monday afternoon. “It gives you a level of urgency to resolve a problem when you see it,” said Adams. Adams says this development is the tale of two temperatures. Monday, we visited Miriam Cruz and her mom, 88-year-old Laura Vega. “It’s like […]

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